How long do I have to wait for my order to be fulfilled?

The goods ordered are normally sent out within 1-2, maximum 4 working days after receiving your order. Final delivery time will depend on the delivery method chosen and the local postal company if you order from abroad.  

I have lost one earring, can I order just one earring from Marmara Sterling?

Yes, please let us know the model you have and we will send you one earring.

Are the stones and crystals really genuine Swaorvski crystals?

Yes, all the crystals used for making Marmara Sterling jewelry are genuine Swarovski crystal. However, not all materials used are Swarovski crystals, such zirconia, etc.

Are all the metal parts sterling silver?

Yes, we are using solely 925 sterling silver for manufacturing our jewelry - that includes all the pendants, bails and earring hooks with the only exception of Swarovski rondelles used for making the bracelets.

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